Project Coordinator, Residential Energy Efficiency Programs

Position description

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Duties

Come join our team as a Project Coordinator supporting multifamily projects. The Project Coordinator role will provide support for field-based staff, the network of Trade Allies, and other program participants, including utility customers/ratepayers, acting as a liaison between the customer service and program management teams.

You will build and manage relationships with manufacturers, retailers, trades, and key community stakeholders aligned with energy efficiency products and services. Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to utility ratepayers, including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the Southern CA area.

What you will be doing:

• Provide support for field-based staff and the network of participating Trade Allies
• Maintain ongoing communications with participating contractors, customers, and consultants.
• Clarify and resolve/escalate customer/contractor concerns related to program participation as necessary.
• Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions.
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiency & best practices to your client’s programs.
• Establish milestones and monitor adherence to program plans and schedules, identify program problems and obtain solutions, such as reallocation of resources or changing contractual specifications.
• Support and track contractor enrollment in programs.
• Assist technical teams to ensure QA/QC standards for the program are met.
• Must have a reliable vehicle for local travel. Requirements are between 10% to 25% of the time. (reimbursement for mileage provided)

Qualifications

What we need you to have (minimum qualifications):

• Bachelor’s Degree in (Energy, Communications, Environmental, Business Admin or related fields)(Candidates can substitute one year of experience for each year of education)
• 1+ years of professional work experience, preferably in successful business environment, energy efficiency or demand response programs; or consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits.

What we would like you to have:

• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities.
• Team player with the ability to work in a fast-paced environment.
• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Ability to handle multiple priorities.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Application instructions

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