Human Resources Associate

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Description

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The Division of Administration and Finance is responsible for providing efficient and effective support service to all programmes and activities of the organisation in the Western Pacific Region in respect of human resources management, administration, budget and finance, procurement, conference, IT services, staff security and staff medical services. The objective of the Human Resources Management (HRM) unit in WPRO is to recruit the best available talent in a timely manner; provide  broad range of  HR services to WHO employees  in the Regional Office, country and liaison offices; promote a culture of staff well-being and development; guide staff on HR matters, including new and reassigned workforce members, as well as managers through the provision of expert advice on human resource related matters, support WHO country offices and technical offices at regional centre level in implementing the DOA for HR functions, providing back up support to optimize HR workforce planning, provide effective and efficient HR services to WPRO workforce based in 38 countries and territories in WHO Western Pacific region.

Duties :

Under the direct supervision of the Human Resources Officer (HRO) with guidance from the Regional HR Manager (RHRM), the incumbent may be required to perform all or some of the following duties (duties are not all inclusive):

Staffing and/or contract management processes:

• Provide administrative support to staff recruitment and/or affiliate selections, and/or contract management, processing of benefits and entitlements to ensure efficiency and timely delivery. Duties include but not limited to the following:
• monitor process at all stages and provide guidance to hiring managers or candidates as required;
• review and posting of vacancy announcements;
• initial screening of candidates in consultation with Hiring Manager and relevant HRO;
• arrange/participate in panel meetings, testing and interview;
• collect and analyze references for recommended candidates; prepare minutes of panel’s review;  
• prepare/validate/maintain relevant HR documents in compliance with HR policies and procedures; 
• monitor and process contract extensions, provide compensation related services, classification related services. 
• Maintain and update rosters of suitable candidates per area of work/level. 
• Support recruitment of personnel for emergencies and rapid deployment across the region.
• Conduct consultant briefings upon issuance of contract and exit interviews upon separation.
• HR monitoring, compliance, and reporting 
• Provide support to the HR planning exercise by providing updated reports of the workforce and status of vacant positions and maintain these reports regularly updated.
• Collect and collate relevant HR data and develop and maintain databases, reports and statistics for the use of the team, hiring managers, senior management and/or HQ.
• Disseminate relevant HR data and reports to the team, senior management and/or HQ upon clearance of the RHRM.
• Design special output reports using statistical methods and common specialized software tools, upon request of supervisor/s.
• Monitor timely submission of raw data from different sources and ensure compliance to procedure and deadlines.
• Draft step-by-step guides for users of developed HR databases, reports and statistics.

Education :

Essential:

• Completion of secondary education or equivalent.

Experience : 

Essential:

• A minimum of 8 years of relevant experience in human resources and administrative positions.  Experience in the use of WHO’s Global Management System (GSM) or similar Enterprise Resource Planning (ERP) system. Experience in developing and maintaining HR related statistics, data and reports.

Skills : 

• Demonstrated skills and knowledge in one or more specialized areas of Human Resources, including classification, recruitment, compensation and contract management, HR reporting, performance management and staff development.  
• Ability to detect shortcomings and anomalies and recommend remedial actions in line with organizational policies  
• Sound judgment, integrity, respectful and exemplary behavior and service orientation.
• Adherence to confidentiality, tact and diplomacy in dealing with others.
• Good communication (written and oral) and excellent interpersonal skills.
• Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
• Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) and/or other HR related databases).

Language Skills : 

Essential:

• Expert knowledge of written and spoken English.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2502430

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