Head of International Communications (Spanish-speaking)

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Position description

Objective

• Responsible for international communications to strengthen the organization’s positioning and contribute to fundraising objectives.

Responsibilities

Strategy

• Responsible for the design, development, execution, monitoring, and reporting of the INTERNATIONAL communication strategy (B2B and B2C) across external channels (outside Spain) and countries.

Marketing and Communication Plans

• Design, planning, coordination, implementation, monitoring, and reporting of INTERNATIONAL marketing and communication plans.

Alignment with Other Areas of the Organization

• Coordination with Programs, Partnerships, Sector teams, Institutional Relations, and other areas to define strategic and tactical plans.

Team Coordination

• Coordination of the regional marketing and communication team and alignment with country marketing and communication teams: planning, implementation, monitoring, control, and reporting.

International Institutional Positioning

• Represent the organization before European institutions, international networks, and civil society platforms to strengthen the organization’s positioning in key spaces related to its strategic themes.
• Participate in relevant events, forums, and dialogue spaces.
• Identify opportunities to showcase the organization’s experience in Latin America, Africa, and Spain.
• Develop and maintain strategic relationships with key stakeholders to promote alliances and facilitate connections with different types of stakeholders, including media, the European Parliament, and European NGO networks.

Content

• Development of strategic content and narratives to strengthen the organization’s positioning.
• Alignment of international content with the strategy in Spain and with corporate channels.
• Design and implementation of the international strategic content and communication calendar.
• Analysis, planning, monitoring, and control of headquarters’ content needs together with the Corporate Channels Manager.
• Monitor the international media conversation (Europe, LATAM, Africa) to identify relevant positioning opportunities for the organization.
• Responsible for Ayuda en Acción’s image and for safeguarding the brand’s DNA.
• Development of the tools required for execution and control, including the global calendar, guidelines, and toolkits.

Team

• Responsible for the planning, coordination, and monitoring of the regional communication team and regional channels, as well as coordination and alignment with country communication teams.
• Management of suppliers and agencies at a global level.

Budget & KPIs

• Monitoring, analysis, and reporting of the annual budget, marketing plan, and tactical plans.
• Closure of AARs.
• Development of tools for executive monitoring and reporting.

People Management

• Development and management of people to maximize the area’s talent, professional growth, and achievement of objectives.
• 20% of working time will support Alliance 2015 communication actions.

Requirements

Knowledge and Experience

• Degree in Communication, Journalism, Advertising, or Public Relations.
• A mixed background combining communication and business/marketing is highly valued.
• A Master’s degree in Corporate Communication, International Relations, Cooperation, or International Management is desirable, especially within NGO or third-sector contexts.
• 10 years of experience leading multichannel communication strategies aimed at institutional audiences and the private sector at an international level.
• Experience with the institutional functioning of the European Union.
• International and/or regional experience coordinating several countries, markets, or global stakeholders.
• Essential experience in the Third Sector or International Cooperation Organizations working with global B2B stakeholders.
• Experience leading teams and managing talent to achieve objectives in collaborative and demanding environments.
• Experience managing agencies, suppliers, and budgets in complex environments involving multiple internal areas.
• Experience in strategic communication planning, corporate communication and branding, content management, and cross-functional coordination.

Languages

• Required: Spanish and English, C2 professional level.
• Highly valued: French and/or Portuguese.

Geographical Mobility

• Yes. International (40%).

Other Requirements

• Advanced office and sales systems, Windows, Analytics, Meta, funnel creation, telemarketing, etc.
• Artificial Intelligence.

Soft Skills

• Strategic vision combined with strong execution and implementation capabilities.
• Influencing skills and excellent communication abilities.
• Strong institutional networking skills.
• Collaborative leadership.
• Organization and prioritization skills.
• Analytical mindset.
• Intercultural sensitivity.
• Adaptability and proactivity.
• Synthesis skills.
• Resilience and ability to manage pressure.

Offer Conditions

• Start date: Immediate.
• Contract duration: Permanent.
• Working hours: Full-time (40 hours per week).
• Workplace: Belgium, Brussels.
• Format: Hybrid – remote work

Mandatory requirements to be able to participate in the selection process

(will be requested in case of reaching the finalist stage):

• Negative certificate of criminal record, updated.
• Contacts of the last 3 positions, to request references on the position developed.

At Ayuda en Acción we have zero tolerance for behaviour related to sexual exploitation, sexual abuse and/or sexual harassment, which is why, in accordance with our Child Protection Policy, we are committed to carrying out a series of checks prior to hiring by requesting information from previous employers through the Misconduct Disclosure Scheme (The Misconduct Disclosure Scheme misconduct-disclosure-scheme.org) no the event that said employers are members of this platform.

In addition, Ayuda en Acción also undertakes to provide the other members of the MDS with the information corresponding to this type of event on employees who have worked for the Organisation. Therefore, by submitting this Application, the job applicant accepts and authorises the performance of these pre-employment checks in order to continue in the selection process and the conservation of his/her data for subsequent consultation by MDS members.

Application instructions

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