Director, HSPRS

Position description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work
The Director of Home Study and Post Release Services (HSPRS) oversees a large federal contract to provide services to unaccompanied children across a network of RAI US offices and IRC headquarters. In future years, this contract may also include diverse subcontracting partners. The Director will be the primary liaison for HSPRS programming with IRC Leadership and the Office of Refugee Resettlement. The Director will provide strategic-level oversight to ensure quality services, compliance with federal regulations, and achievement of grant commitments. In addition to direct supervision of senior staff, the Director will coordinate a multi-sectoral team of finance, operations, grants management, training, and quality assurance to help grow IRC offices’ HSPRS programming, as well as provide remote direct service delivery. The Director advances IRC’s values in the protection sector, including ensuring that services and supports are trauma-informed, strengths-based, client- and survivor-centered, evidence-based, or evidence-informed and that staff implementing those programs have the technical capacity to deliver quality services. The Director will embody respect, collaboration, diversity, inclusiveness, anti-racism, and equity, both internally and externally.

Major Responsibilities

Strategy, Policy and Leadership
• Lead the vision and strategy on scaling HSPRS services in the US.
• Establish, implement, and monitor policies and protocols that ensure compliance with IRC’s contract obligations and the competent and ethical provision of HSPRS services to unaccompanied children.
• Represent the IRC in fora related to unaccompanied children in the US, including national coalitions and working groups, convenings, and before funders and federal government stakeholders.
• Report to RAI senior leadership on strategic, operational, programmatic, policy, and statistical issues on HSPRS programming and other issues related to unaccompanied children.

Program Management and Operations
• Overall strategic oversight, responsibility, and accountability for IRC’s HSPRS program and its outcomes.
• Oversee HSPRS national budget, including in future years, possible subcontracts.
• Oversee the recruitment, hiring and training of 4-6 management staff and ensure that they are managed in accordance with IRC’s People Manager Standards.
• Supervise 4-6 senior-level staff.
• Communicate regularly with Executive Directors, Deputy Directors, and HSPRS program leads in assigned local offices and within IRC headquarters to support quality programming and ensure compliance with federal subcontracts.
• Coordinate across financial, operations, grants management, service delivery, training, and quality assurance sectors.

Program Quality, Development & Evaluation:
• Advance the launch of HSPRS programming in multiple IRC offices as well as remote services managed out of headquarters, ensuring high-quality implementation, monitoring, and evaluation of program efforts.
• Provide guidance, oversight, training, and technical assistance to HSPRS program efforts, centering client needs and child protection best practices in problem-solving.
• Ensure compliance with IRC’s federal contract as it relates to data collection and reporting.
• Ensure the tracking, compilation and analysis of key program performance indicators and outcomes so that the HSPRS program can demonstrate impact.
• Contribute to selecting, promoting, tracking, and analyzing additional protection program indicators.
• Identify new evidence and best practices and contribute ideas and analysis to promote positive impact and enhance service delivery to Unaccompanied Children in HSPRS programming.

Advocacy, Communications and External Relations
• Serve as an expert on issues impacting unaccompanied children, drawing on evidence and on-the-ground experience from IRC’s HSPRS programs.
• Participate in national immigration coalitions and collaborate with Policy & Advocacy team on issues impacting unaccompanied children.
• Maintain effective relationships with key government agencies (e.g. in Departments of Homeland Security State, Justice, Health and Human Services)
• Advance efforts to develop additional in-kind and other donations to provide critical direct assistance to support the basic needs of Unaccompanied Children.
• Engage in analysis of protection trends, gaps, and opportunities, with an eye to exploring how intra- and inter-agency partnerships and approaches could create collective and positive impact in the lives of Unaccompanied Children.

Qualifications

• Must have a master’s degree in social work or an equivalent in education, psychology, sociology, or other relevant behavioral science; or a bachelor’s degree in one of the sciences plus at least five years of relevant employment experience that demonstrates advanced levels of supervisory experience and financial management experience.
  • At least five years of program management experience, including both financial and managerial responsibilities.
  • At least three years of HSPRS management experience.
  • Advanced knowledge of social services for Unaccompanied children, asylum seekers, and trafficking victims.
  • Knowledgeable about family preservation, kinship care, and/or general child welfare.
  • Strong teambuilding skills, and the ability to create good processes and systems, sustainable solutions, and accountability.
  • Ability to think strategically and creatively.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines, and proven ability to work under pressure.

Working Environment:
• A combination of standard office environment, remote work, and community-based work within the service delivery area to perform the above outlined responsibilities.
• Travel 15% of the time.

Compensation: (Pay Range: $112,110 – $126,378) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Application instructions

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