Manager, Global Communications

Position description

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Global Communications

Mastercard is the global technology company behind the world’s fastest payments processing network. The company is a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. Mastercard ensures every employee has the opportunity to be a part of something bigger and to change lives. The company believes in connecting everyone to endless, priceless possibilities.

Summary:
The Communications team is focused on driving programs and activities that evolve, promote and protect Mastercard’s reputation among key internal and external audiences. The broader team has been designed to closely mirror the business, align to corporate and business-level objectives and support the company’s efforts in delivering world-class payments experiences.

The Manager of Communications will prioritize global programming for the Transfer Solutions business – supporting the development and execution of strategic communications programs and campaigns to raise awareness of the business and establish its reputation in global money movement, focusing on Mastercard’s money movement proposition Mastercard Move.

Responsibilities will encompass a full spectrum of integrated, cross-business communications activities including executive profiling, internal communications, media relations, digital strategy & social media activation, content creation, and events management. The role will support communications activities globally and in partnership with the regions.

The candidate will be a strong communications professional with experience in either internal or external communications or both. A knowledge and interest in technology, innovation in payments, and B2B services are strongly encouraged.

Responsibilities:
Work in collaboration with the Director, Transfer Solutions and the broader Global Communications team to build and enhance Mastercard’s reputation and proposition in global money movement through clear and impactful internal and external storytelling, media relations, social media engagement and industry event participation.
Key areas of responsibilities are below:
• Develop storytelling initiatives and messaging to showcase the business strategy, product innovations and partnerships for both internal and external audiences
• Deliver external communications program for Transfer Solutions, leveraging the business’ news and insights to capture positive share of voice in the market.
• Proactively build, manage, and strengthen relationships with key financial services, payments and tech top-tier and trade media and influencers to support product/service launches and raise executive profiles.
• Provide messaging and logistical support for internal communications events, such as town halls, fireside chats, and panel discussions, as well as industry events.
• Manage and leverage sponsorships, industry events, and conferences to raise awareness and reputation for the business.
• Partner across regions to provide global messaging and positioning guidance, and administer key governance processes for emerging tech and payments products
• Work alongside the digital communications team to drive a paid, earned, and owned approach for external announcements and storytelling.
• Use measurement tools to assess the impact of communications programs to refine activities.

Qualifications:
You are a motivated, critical thinker, with an affinity for technology, innovative ways to pay such as stablecoin/digital assets and curious about what’s next in payments and money movement. In addition, you are comfortable with technical products and solutions and demonstrate interest in driving communications strategies closely aligned to business priorities.
You are a clear, strategic writer, capable of distilling complex arguments and propositions into accessible and compelling narratives. And you are a passionate communicator with deep attention to detail, motivated by metrics-led success, and a true partnership with the business and its leadership.
• Strong writer, with the ability to bring complex topics to life, simply and clearly
• Strong executive presence and ability to work collaboratively and deliver results in a fast-paced, dynamic, and global work environment
• Solid understanding of balancing and prioritizing needs of multiple stakeholders
• Demonstrated track record of media relationships and placements
• Entrepreneurial, creative thinker, pursuing new ideas and bringing best practices
• Strict attention to detail and enthusiasm for collaboration

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online Application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Application instructions

Please be sure to indicate you saw this position on geopolist.com