Fellowships and Office of Student Success Program Manager

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Position description

The Colin Powell School for Civic and Global Leadership at The City College of New York (CCNY) seeks a Fellowships and Office of Student Success (OSS) Program Manager to support and manage a portfolio of fellowship, partnership, mentoring, and student success initiatives. These programs provide academic enrichment, professional development, and experiential learning opportunities that prepare students for impactful careers in public service and the private sector.

Our mission is to expand access to leadership pathways – particularly for students from underrepresented communities – by connecting them to meaningful internships and by building professional networks and the skills needed to secure strong career-starting jobs after graduation.

OSS delivers integrated programming across the student journey – from recruitment and orientation to peer mentorship, an award-winning paid internships program, public service and private sector fellowships, and robust alumni engagement. Our experiential learning model strengthens academic learning and helps students achieve lasting socioeconomic mobility.

The Program Manager will be a key contributor to program recruitment, fellowship administration, events, communications, student engagement, and professional development programming. The ideal candidate has experience working in higher education, nonprofit, or public service settings and brings a demonstrated commitment to equity, student success, and civic engagement.

About the Colin Powell School:

The Colin Powell School houses all of CCNY’s social sciences as well as the College’s core leadership development and public service programs. As the division that graduates the largest number of students annually, the School advances a deep commitment to service, engagement, and opportunity. CCNY serves one of the nation’s most diverse student populations – 80% students of color, more than half immigrants, and over 70% first-generation college students.

Core Responsibilities:

• Serve as a primary recruiter for fellowship, mentoring, and professional development opportunities through presentations, classroom visits, social media outreach, flyers, and other engagement strategies.
• Meet one-on-one with students to discuss fellowships, internships, career pathways, and professional development resources.
• Lead and support fellowship administration, including Application reviews, interview coordination, onboarding, stipend processing, and participant communications.
• Maintain accurate records of fellows and program participants, including onboarding forms, databases, scholarship tracking, and stipend processing.
• Plan and execute OSS events and professional development programming, including coordinating catering, logistics, agendas, run-of-show documents, and event marketing.
• Support senior OSS staff in delivering networking events, employer engagement opportunities, and career readiness programming.
• Assist with new student orientation, first-year experience programming, and first-generation college student events, helping to design initiatives that increase belonging and early engagement.
• Manage and create OSS social media content, including Instagram posts, flyers, promotional materials, student spotlights, the student center digital bulletin board, and engagement campaigns.
• Work with the Colin Powell School finance office to process purchases and maintain documentation related to events, budgets, and expenses.
• Supervise and mentor a Federal Work-Study student employee and/or a College Assistant, including training, task delegation, and professional development guidance.
• Lead the redesign and ongoing maintenance of the OSS Career Handbook to improve accessibility, organization, and resource usefulness.
• Create community-building initiatives and networking opportunities for students.
• Assist with data collection, program evaluation, reporting, and assessment to strengthen student success initiatives and support program growth.

Qualifications

• Bachelor’s degree with 3+ years of post-college experience, ideally in higher education, nonprofit, government, student affairs, or public service settings.
• Demonstrated commitment to educational equity and student success.
• Experience planning events, workshops, or student engagement activities.
• Experience managing social media and producing promotional content.
• Strong written, verbal, and digital communication skills with the ability to engage effectively with students, faculty, staff, alumni, and external partners.
• Excellent organizational, project management, and time management skills; ability to manage multiple priorities.
• Strong attention to detail and the ability to work both independently and collaboratively.
• Excellent writing, presentation, and interpersonal communication abilities.
• Preferred familiarity with Canva, Airtable and Zoom.
• Flexible, positive attitude and commitment to fostering an inclusive and student-centered environment.
• Experience supervising or mentoring students is preferred.

The Program Manager will report to Debbie Cheng, Director of Fellowships and Office of Student Success at the Colin Powell School. The Program Manager will be expected to work in-person in New York City four days per week during the academic year and two days per week in the summer.

Application instructions

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