Emergency Response Manager – PM II

Position description

You will manage and provide technical oversight of the development and implementation of the South Sudan Country Program’s emergency response and early recovery strategy and programming, ensuring effective systems and processes are in place that support high-quality programming that advances Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your knowledge and skills in emergency partnerships and programming and your management abilities will ensure the delivery of high-quality emergency programming and the development and implementation of strategy that applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities

• In close collaboration with the CP Senior Management Team and Emergency Technical Advisors, manage the planning, strategy and implementation of all emergency response and recovery activities in line with CRS quality standards, donor requirements, national and international standards, and industry best practices in cash and voucher programming, food assistance and market recovery, ensuring program components are implemented in an integrated manner with other ongoing CP programming, ensuring risk management and staff safety and security;
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports;
• Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning;
• Oversee the design and implementation of effective project monitoring and accountability systems, and effective use of context monitoring data to inform timely response actions;
• Represent the organization and collaborate, coordinate and communicate on a regular basis with donors, humanitarian clusters and key sectoral working groups, the UN, and relevant local government and community actors to keep abreast of changing needs and opportunities on the ground, to develop synergies, advance CRS’ leadership, and identify opportunities for collaboration;
• Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP emergency response sector portfolio in line with agency, regional, and CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals;
• Ensure SitReps and other communication materials are produced and disseminated in a timely manner;
• Oversee the development and implementation of a CP partnership and capacity strengthening strategy for response. Liaise with HRD and Regional colleagues to lead design and implementation of emergency and response partner and staff capacity strengthening initiatives;
• In close collaboration with the CP senior management team, develop effective response partnerships with local implementing organizations, including Caritas, other Church actors, and local NGOs/CSOs for delivery of high-quality humanitarian programming. Identify emergency capacity building needs for staff and partner organizations and take the lead on planning emergency training and capacity building programs and activities, developing curriculums, and delivering training;
• Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

Qualifications

Basic Qualifications

• Bachelor’s degree in international development, International Relations or relevant field;
• Minimum of 8 years of field-based work experience in a program/project management position with an international NGO, with at least 2-3 years working in emergency response programming;
• Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs;
• Required Languages: English.

Knowledge, Skills and Abilities

• Strong knowledge of emergency guidelines and standards;
• Strong experience implementing market-based approaches in emergency programming;
• Experience in building and motivating diverse and talented teams;
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems;
• Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions;
• Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally;
• Ability to work long hours in a fast-paced environment and juggle multiple priorities;
• Able to live in an environment where everyday comforts are not readily available;
• Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity;
• Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications

• Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of major humanitarian donors including USG, ECHO, FCDO, UN agencies and Caritas agencies preferred;
• Experience in protracted humanitarian crises, preferably in fragile/conflict-affected contexts;
• Experience building partnerships and strengthening capacity of local actors in humanitarian response; experience with Caritas or other Church partners is preferred;
• Experience in the design and implementation of cash and market-based programming;
• Multi-sectoral humanitarian experience preferred. Technical expertise in health and nutrition, food security and livelihoods, PSS and protection, WASH, and/or SNFI programming is a plus;
  • Experience in framing humanitarian programming within a broader nexus approach; understanding of approaches to early recovery, resilience, DRR, and anticipatory action approaches.

Application instructions

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