Digital Communications Specialist

Position description

Washington, D.C. or New York, New York | Hybrid (Minimum 2 days a week in office)

Minimum Salary: $95,000, Maximum Salary: $105,000

The Century Foundation, a leading progressive think tank, is seeking a savvy, experienced digital strategist to serve asDigital Communications Specialist.This position will lead TCF’s full suite of online communications—from social media and our email program to multimedia storytelling and digital campaigns—in pursuit of public policy that makes Americans’ lives easier and more affordable and advances equity and justice.

We are looking for a proven thinker and doer—a digital expert who can hit the ground running on day one. The ideal candidate is someone who is “extremely online” and is regularly tracking progressive policy and political debates and news of the day. Someone who enjoys digging into research but also knows that researchers, when left to their own devices, can be too wonky to break through. Someone who loves data and has experience and good ideas for translating complex policy concepts into compelling digital content that captures people’s attention and shifts narratives. Above all, the ideal candidate will be an exceptional communicator with a keen instinct for what messages resonate in today’s changing political, media, and digital landscape—and will want to use those skills to make people’s lives better.

Responsibilities:

• Execute a comprehensive digital communications strategy aligned with TCF’s overall communications, policy, and organizational goals.
• Effectively manage TCF’s social media channels (X/Twitter, Instagram, LinkedIn, Bluesky, Facebook) and strengthen TCF’s voice across social media through timely content that has a distinct POV.
• Implement ambitious digital rollout and amplification strategies for TCF’s research, policy, and communications work, taking data-rich research and transforming it into digital content that sticks.
• Write, design, and send institutional newsletters, campaign emails, news alerts, donation asks, and more to TCF subscribers. Manage segmented audience lists and subscriber databases in Mailchimp.
• Use data and analytics to track engagement, inform strategy, and optimize performance across TCF’s digital properties.
• Serve as TCF’s resident expert on new and emerging digital media channels and trends to meet audiences where they are, proactively developing strategies for how TCF should engage on platforms such as Substack, Tiktok, and YouTube.
• Create ideas for social graphics based on TCF’s written content and supervise the production of digital assets including short-form videos, data viz, social tiles, and other multimedia storytelling formats.
• Manage TCF’s Google Ads grant to maximize audience engagement and click-throughs.
• Provide training and one-on-one coaching to staff on social media best practices and online security.
• Perform other duties as needed, including researching press contacts, tracking coverage, assisting with events, web publishing, video and podcast production and editing, UI/UX, and other tasks.

Qualifications:

• A seasoned communications strategist (minimum five to seven years) with experience running, or helping to run, the digital operation for a Hill office, political campaign, digital-forward advocacy or research organization, and/or agency or other relevant experience.
• Exceptional communication and storytelling skills as well as an understanding of how to translate complex economic and policy ideas into clean compelling digital content and copy.
• Proven understanding of how to break through the online chatter, with a background of being “extremely online,” closely tracking what is driving conversations, and with a strong grasp of online ecosystems and emerging media trends.
• Demonstrated attention to detail and ability to handle multiple assignments in a fast-paced, campaign-like environment and meet deadlines.
• A creative thinker who has ideas, isn’t afraid to offer them up, and then takes initiative to follow through.
• Strong news sense and knowledge of the progressive policy, political, news, and social media landscape.
• Experience producing or overseeing video, graphic design, and multimedia storytelling. You enjoy digging into data and making it sing for different audiences.
• Proven ability to work collaboratively as part of a team. A sense of humor is a plus!

Compensation and Benefits

TCF offers a competitive compensation package, with a salary range determined by years of experience, skills, and abilities. Each candidate’s placement within the range will be based on these factors while ensuring alignment with our commitment to equitable internal pay practices. TCF is a unionized workplace and is represented by the Communications Workers of America (CWA1180). This position is in the bargaining unit.

TCF’s benefits include health, dental, vision, and life insurance, and an employer-funded health reimbursement account (HRA). This benefit package is in addition to generous vacation, sick and personal days, an employer matching 403(b) plan, and up to fourteen weeks parental leave.

The salary range for this position is $95,000-$105,000.

Application instructions

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