Grassroots and Constituent Affairs Coordinator

Position description

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

 

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

·       A flexible hybrid work schedule (three days in the office, two days’ work from home)

·       Full medical, dental, and vision coverage for both teammates AND family members

·       Competitive pay and performance incentives

·       A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

 

 

The Wounded Warrior Project (WWP) Grassroots and Constituent Affairs Coordinator (G&CA) Coordinator assists the Government and Community Relations (GCR) team in the coordination and execution of WWP’s grassroots efforts and congressional casework as well as WWP’s government affairs activities. The primary responsibilities of the coordinator are to support the G&CA Director in the day-to-day administration of advocacy initiatives, events, and communications related to GCR team activities.

 

DUTIES & RESPONSIBILITIES

• Monitor inbound correspondence for the GCR team through a variety of established channels including Microsoft Outlook and Salesforce and ensure the timely distribution and disposition of all incoming inquiries.

• Assist with the scheduling, coordination, and execution of GCR activities, events, and initiatives, including but not limited to Congressional fly-ins; volunteer advocacy summits; GCR webinars; WWP Soldier Ride DC; congressional district events; roundtables; conferences, and other events.

• Prepare internal and external correspondence, reports, and materials (e.g., drafting emails and correspondence; collecting data; generating reports and memos; creating presentations and training materials).

• Assist with the development and formatting of content for the Project Advocacy Newsletter.

• Manage and develop the Grassroots & Constituent Affairs Mission Central page(s) to include timely updates; development of content; and validation of information.

• Contribute to the development, updating, and distribution of relevant grassroots campaign materials, resources, and tools for WWP volunteers, including digital and print advocacy communications.

• Ensure the accuracy and timely entry of all activities, data, constituent interactions, and other relevant information related to grassroots and constituent affairs activities utilizing internal platforms (e.g., Salesforce, Quorum, CVENT, etc.).

• Establish working relationships with WWP teammates across the organization to advance the mission and the GCR program strategy and goals.

• Maintain broad and in-depth knowledge and understanding of Military Service Organization (MSO) and Veteran Service Organization (VSO) community needs, concerns, issues, trends, “best practices,” and innovations.

• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

• Other related duties as assigned.

 

KNOWLEDGE, SKILLS, & ABILITIES

• Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization’s mission.

• Demonstrated understanding of WWP and its mission, values, programs, and services, and their impact on Wounded Warriors and their families

• General understanding of public policy issues impacting the veteran and military communities, as well as the legislative process.

• General understanding of Military Service Organization (MSO) and Veteran Service Organization (VSO) community needs, concerns, and issues.

• Excellent organizational and time-management skills, demonstrating the ability adapt to changing priorities and meet deadlines while working independently with limited supervision.

• Highly effective written and verbal communication skills; strict attention to detail.

• Demonstrated ability to initiate initial contact and communicate with previously unknown individuals or entities in pursuit of task accomplishment and relationship establishment.

• Demonstrated ability to interact effectively with diverse individuals and build effective working relationships.

• Demonstrated ability to manage sensitive matters with diplomacy, and confidentiality.

• High energy level. Self-starter; willing to take initiative.

• Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint.

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

 

EXPERIENCE

Requirements

• Two years of customer service experience communicating with constituents or clients.

• One year of advocacy, legislative, policy, or equivalent experience, preferably in a government or non-profit organization.

 

Preferences

• Two years of military experience or working with VSO, MSO, or other non-profit organization.

• Two years of experience working in a Congressional office, an Executive branch office, Federal Agency, or other government entity.

• Two years of experience using Salesforce.

 

EDUCATION

Requirements

• Bachelor’s degree in a relevant field of study. Equivalent combination of education, experience, training, or certification considered in lieu of degree.

 

Preferences

• None

 

CERTIFICATIONS & LICENSURE

Requirements

• Ability to obtain ASIST Certification within 1 year of hire.

 

Preferences

• ASIST Certification.

 

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• Up to 50% travel.

Application instructions

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