Senior Staff Administration Officer

<!–

Description

–>

HRM/HR Operations is looking for a Senior Staff Administration Officer who will manage technical administrative actions, steer and provide expert advice to the other members of the team  on complex staff administration matters and  support staff and client directorates.

The selected candidate will report to the Staff Administration Team Lead and act as the first point of contact for other Staff Administration Officers as well as other EXD/HRM colleagues.

Responsibilities :

• Workforce administration
• Provide expert guidance and information to staff on all allowances specific to the OECD and ensure compliance with the relevant provisions of the OECD Staff Regulations and Rules.
• Monitor entitlement to family-related allowances ensuring changes in personal situations are taken into account and ensure eligibility.
• Provide guidance on reimbursement/payment requests concerning moves, travel and installation allowances.
• Process complex administrative actions accurately, autonomously, and in a timely manner.
• Manage and update all allowance-related data in the HR data base (SAP HCM) in a timely and precise manner.
• Prepare and process memoranda related to external mobility.
• Monitor the maintenance of personnel records in the OECD archiving system (Livelink).
• Handle administrative staff queries and requests with diplomacy, managing sensitive situations with tact and discretion, while escalating issues as necessary.
• Organise and manage internal audits to ensure compliance with the Staff Regulations and Rules and the correct allocation of allowances and benefits.
• Provide recommendations to enhance administrative processes and improve efficiency and effectiveness

Relationship management and collaboration:

• Build relationships within EXD/HRM and the rest of the Organisation and work with them to ensure smooth processes.
• Act as the first point of contact for other team members on any complex files.
• Ensure the effective and efficient management of the workload within the team.
• Act as the back-up for colleagues within the Staff Administration team, including the Staff Administration Team Lead, and actively participate in the upskilling of new team members
• Flag administrative issues and updates on individuals to the Staff Administration Team Lead.

Qualifications :

• Ideal Candidate Profile
• An advanced university degree in business, human resource management, public administration or a closely related field.
• At least 7 years’ experience in human resource management service environment.
• Knowledge of HR administration, advisory, rules and procedures of an international organisation would be a definite advantage.

Tools :

• Excellent knowledge and experience in the use of Microsoft Office Suite (Word, Excel, Outlook).
• Very good knowledge of human capital management (HCM) systems (e.ge. SAP HCM) and/or the ability to learn new systems quickly.

Languages :

• Fluency in one of the two OECD official languages (English and French) and working knowledge of the other.
• Very good drafting skills in both languages is required.

Source: https://jobs.smartrecruiters.com/OECD/744000066798857-senior-staff-administration-officer?trid=3b3fd07c-0791-4ac8-9ea8-cc2477730cb5

<!—

<!–

–>